Nic & Josh - Countywide Jeep...5-Star Service my a**

I took my Jeep in to have them inspect the rear differential because of the play in the rear end. When they first called me, it was going to be a week and over $800 in labor and parts to repair the play. They weren't sure what the problem was. When i called back about Flushing and replacing the differential oil, they said they would have to do that tomorrow. I asked why and they explained that they would have to remove the diff. cover. I asked "Didnt you remove this when inspecting the differential?" No, we just removed the diff. plug and looked at the fluid color... Now how in the hell can you properly dianose anything if you don't look at the Ring & Pinion? You dont stick your finger in your butt to see if you have a disease.